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APMG-International Change Management Foundation Exam 認定 Change-Management-Foundation 試験問題 (Q60-Q65):

質問 # 60
Which of the following statements about diverse teams are true?
1.Provide greater creativity
2.Reach consensus sooner than teams of 'similars'

A. Only 1 is true
B. Both 1 and 2 are true
C. Only 2 is true
D. Neither 1 nor 2 is true

正解：A

解説：
Comprehensive and Detailed In-Depth Explanation:
Diverse teams are a focal point in the APMG Change Management Foundation, particularly in the context of team effectiveness during change initiatives. Let's break down each statement with extensive detail:
*Statement 1: "Provide greater creativity" - This is true and strongly supported by the APMG framework.
Diversity in teams-whether in terms of culture, experience, gender, or skills-brings a variety of perspectives that fuel innovative thinking. For example, a team designing a new customer service process might include members from sales, IT, and HR, each contributing unique ideas that a homogenous group might overlook. Research cited in change management literature consistently shows that diverse teams outperform similar teams in creativity and problem-solving due to this multiplicity of viewpoints. The framework emphasizes that this strength is particularly valuable in change contexts, where novel solutions are often required to address complex challenges.
*Statement 2: "Reach consensus sooner than teams of 'similars'" - This is false. While diverse teams excel in creativity, they often face challenges in decision-making speed. The APMG materials explain that differing perspectives can lead to healthy debate but also require more time to align and reach agreement. For instance, a team of 'similars' (e.g., all engineers) might quickly agree on a technical solution due to shared assumptions, whereas a diverse team might debate trade-offs between technical feasibility, cost, and user experience, delaying consensus. This trade-off is acknowledged as a potential downside of diversity, though the quality of decisions typically improves.
Given this analysis, only Statement 1 is true. The answer is A because the framework prioritizes creativity as a proven benefit of diversity, while explicitly noting that quicker consensus is not a characteristic of diverse teams compared to homogenous ones.

質問 # 61
What step in Kotter's model for planning and leading organizational change focuses on setting up the leadership team to drive the change?

A. Communicating the change vision
B. Generating short-term wins
C. Creating the guiding coalition
D. Empowering employees for broad-based action

正解：C

解説：
Explanation
Kotter's model for planning and leading organizational change is an eight-step model that describes how to initiate and sustain a successful change. The eight steps are:
* Establishing a sense of urgency
* Creating the guiding coalition
* Developing a vision and strategy
* Communicating the change vision
* Empowering employees for broad-based action
* Generating short-term wins
* Consolidating gains and producing more change
* Anchoring new approaches in the culture
Therefore, the step that focuses on setting up the leadership team to drive the change is creating the guiding coalition. References:
https://apmg-international.com/sites/default/files/Change%20Management%20Foundation%20Sample%20Paper (page 11)

質問 # 62
Which of the key principles for building and maintaining engagement throughout change is demonstrated through sharing information about why change is necessary and when it will take place?

A. Empathy
B. Connectivity
C. Inclusivity
D. Transparency

正解：D

解説：
Comprehensive and Detailed In-Depth Explanation:
The APMG Change Management Foundation identifies Transparency as one of four engagement principles (alongside Inclusivity, Connectivity, and Dialogue). Sharing information about "why change is necessary and when it will take place" exemplifies Transparency (Option C), as it involves openly communicating critical details to build trust and clarity. Inclusivity (A) focuses on involving people, Connectivity (B) on linking stakeholders, and Empathy (D) on understanding emotions-none of which directly address the act of sharing information as described.

質問 # 63
According to Honey and Munford, which learning style would team BEST through watching a video showing a new being undertaken in the work environment?

A. Refector
B. Activist
C. Progmalist
D. Theorist

正解：C

解説：
Reflectors are people who prefer to learn by observing and thinking about their experiences. They enjoy taking time to consider new information and ideas and tend to be thoughtful and analytical. Watching a video showing a new being undertaken in the work environment would suit their learning style as they can observe how others do it and reflect on the implications and outcomes.

質問 # 64
When starting to identify the impacts of a change initiative, which description BEST fits one of the recommended key inputs?

A. An organization chart showing senior positions in the new structure
B. The planned frequency of staff engagement surveys
C. An assessment of where people are on the change curve
D. A statement of the differences between the current and future states

正解：D

解説：
Explanation
When starting to identify the impacts of a change initiative, one of the recommended key inputs is a statement of the differences between the current and future states. This helps to define the scope, scale, and nature of the change, as well as the gaps and opportunities that need to be addressed. The other options are not key inputs for identifying the impacts of a change initiative, but rather outcomes or activities of other processes or stages in the change process. References:
https://apmg-international.com/sites/default/files/Change%20Management%20Foundation%20Sample%20Paper (page 11)

質問 # 65
......

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APMG-International Change Management Foundation Exam 認定 Change-Management-Foundation 試験問題 (Q60-Q65):

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APMG-International Change Management Foundation Exam 認定 Change-Management-Foundation 試験問題 (Q60-Q65):

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